Entry Level Field IT Technician

If you “know your stuff” when it comes to technology or IT products, consider joining the team of professionals at Directec headquarters in Louisville, KY. Directec is a nationwide reseller of technology hardware, software, networking, and cloud solutions from companies like HP, Lenovo, Dell, Microsoft, Symantec and Cisco. For over 27 years, Directec has been a valued partner of mid-sized organizations across the U.S., providing great products at super competitive prices.

Directec is currently looking for entry level IT Field Technicians to join our team! This position involves troubleshooting desktop issues, solving basic networking problems and upgrading users’ desktops. Come grow with us!

Duties, Responsibilities and Skill Requirements:

  • Knowledge of PC hardware and Windows operating systems basics
  • Desktop OS install and new machine setup
  • Desktop troubleshooting
  • Domain password reset
  • Installation and troubleshooting of Third Party applications
  • Network troubleshooting
  • Excellent communication, time management and problem-solving skills
  • Ability to work in a team environment and a desire to expand your knowledge

 

Education / Experience:

  • Knowledge of Microsoft Windows operating systems
  • Experience and knowledge of laptop and desktop configurations
  • Basic network understanding and troubleshooting skills
  • Proficiencies in Microsoft Office applications
  • Some college or IT related coursework

 

Compensation:

Salary based on experience, PTO, Dental, Life, Medical, Vision

We want to hear from you! If you have the necessary talents and skills and want to work in a fun, friendly, fast-paced environment, then apply today! Submit your resume and cover letter to jobs@directec.com.